After-sales service

After-sales service

At IKOR our customers receive a tailor-made after-sales service with direct contact from a highly qualified team to resolve any problems that may arise. We focus on offering a flexible and fast service because the product cannot wait.

Analysis, Repair and Equipment Updates

Our team thoroughly analyses the root causes of the problem, helping to improve and strengthen the product:

  • Equipment analysis and repair.
  • Software and hardware updates.
  • Modifications to equipment according to specifications.

Product Maintenance After Its Life Cycle

We guarantee assistance and repair even if the equipment is no longer mass produced.

Customer Technical Assistance

We work with the custome, accompanying them to installations where we carry out our repairs and make adaptations.

Environmental Management of Electronic Equipment

We respect the environment and use an authorised waste management company to manage waste and products rejected/returned to our after-sales service.